overview opening hours services Official tourist information centre of the City of Prague run by Prague City Tourism. Located in the historical Old Town Hall it is available for tourists 365 days a year. opening hours january—march mon—sun 10:00—19:00 april—december mon—sun 9:00—20:00 CHANGES TO OPENING HOURS OVER THE CHRISTMAS PERIOD 24. 12. 2025 9:00—15:00 25. 12. 2025 11:00—18:00 26. 12. 2025 9:00—20:00 31. 12. 2025 9:00—16:00 1. 1. 2026 11:00—20:00 2. 1. 2026—4. 1. 2026 9:00—20:00 more about opening hours accessibility There is a completely barrier-free entrance to the Old Town Hall via the passageway from Mikulášská Street. On the 3rd floor, there is a barrier-free toilet that uses a Eurokey (the key can be borrowed at the ticket office on the Old Town Hall ground floor). Related geocaching at the old town hall At the Old Town Hall, you can explore history while enjoying the popular tourist activity of geocaching—a global adventure that combines modern technology with exploring nature and cities. Geocaching originated in the U.S. on 1 May 2000, after then-President Bill Clinton had the artificial deviation added to GPS signal removed, thereby significantly improving navigation accuracy for civilian users. While in June 2005 there were over 171,000 caches registered in 215 countries worldwide (including approximately 700 in the Czech Republic), by early 2024 there were already around 62,500 in the Czech Republic alone—and since 2018, one of them has been hidden at the Old Town Hall. A reward awaits those lucky enough to find the cache. opening hours january—march mon—sun 10:00—19:00 april—december mon—sun 9:00—20:00 CHANGES TO OPENING HOURS OVER THE CHRISTMAS PERIOD 24. 12. 2025 9:00—15:00 25. 12. 2025 11:00—18:00 26. 12. 2025 9:00—20:00 31. 12. 2025 9:00—16:00 1. 1. 2026 11:00—20:00 2. 1. 2026—4. 1. 2026 9:00—20:00 Tourist services and information provided: general information on Prague (events, culture, tourism, orientation in the town, transport, accommodation and dining, shops and services, nature, sports, important contacts, historical monuments, museums, galleries, exhibitions, trades, festivals and much more) Prague Visitor Pass – one card for free admission to sights and public transport tickets for concerts, theatres and other cultural, social and sports events Prague sightseeing tours, cruises, trips out of Prague original limited edition gifts from top Prague artists, as well as souvenirs accommodation in all price categories payment cards accepted